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Technology

Technical Support
 
The Technology Department provides support for all schools and departments in the Clinton Public School District. With more than 1,500 desktop and laptop computers, 400 printers and a plethora of interactive mobile devices, our staff works hard to stay current with work orders and requested repairs. Our team handles installations, configurations, imaging, disposals, hardware repair, troubleshooting, inventory and software licensing for various types of technology equipment throughout the district.
 
 
SchoolDude 
 
In order to most accurately manage this process, we request that all work orders be placed through the SchoolDude system.
 
 
To place a technology work order, please click the "Work Orders" link in the menu on the left.
 
 
Help Documents  
 
To facilitate basic troubleshooting and software requests, the following help documents are available:
 

For the Mac: 
 
 
 To review a quick overview of your Mac, please click on the link below:
 
 
Mac Keyboard Shortcuts - Printable reference
 
 
 
Video Tutorials created by Apple
   
 
The videos listed below will provide a nice overview of features found on the Mac.
These videos were created by Eddie Wettach and are redistributed here with his permission.
 
 
Mac OS X 
 

 
 
 
To schedule an appointment at the Apple Retail Store in Renaissance Shopping Center (Ridgeland, MS), please click here. 
You may schedule an appointment for technical service at the Apple Genius Bar to fix a problem you are experiencing on your Mac, or schedule a hands-on workshop session with one of Apple's trainers by using the link above.
 


 For the PC:
 
 
To review common troubleshooting solutions, please click on the link below:

 
Troubleshooting Guide developed by Hewlett Packard
 
 

 
 
 
Software Help Documents: 
 
 
 
SchoolWires Video Tutorial  
The following video was created to assist teachers with updating their classroom webpages at Clinton High School. 
Please click here to access this tutorial.
 
For a PowerPoint presentation with step-by-step instructions on uploading documents and managing class pages, please click here.